CANCELLATION POLICY

Q: I have changed my mind. Can I return what I have bought?

If you change your mind before receiving your item, you may call us to cancel your order and we will process the refund along with any shipping fees applied. If you wish to return the item after receiving it, it will not be applicable.

Q: What are the items that you cannot return?

The items that you cannot return are:

• Clearance items clearly marked as such and displaying a No-Return Policy
• When the offer note specifically states you cannot return the item.
• Any consumable items that are used or installed cannot be returned. As outlined in Consumer Protection Law and Its Executive Regulations and concerning section on non-returnable items.

Q: Can I schedule time with the courier to return an item?

Currently, you will not be able to contact the courier company directly. However, once our courier representative contacts you to schedule the time for the drop-off of a return item, you may provide your preferred timings to them.